About This Policy: jea7's privacy policy reflects our commitment to protecting your personal data. By using this page, you agree to this policy.
1 What Information We Collect
We collect certain information when you create an account and use the jea7 platform. The data collected under this privacy policy is as follows:
| Data types |
Example |
Reason for Collection |
| Identity information |
Full name, date of birth, national ID |
For KYC verification and age confirmation |
| Contact Information |
Mobile number, email address |
For account registration and communication |
| Financial Information |
Mobile banking number, transaction history |
To complete payment processing |
| Technical data |
IP address, browser, and device information |
For security & fraud prevention |
| Usage Information |
Betting history, login times, activity |
For service improvement and personalization |
Good to know: jea7 never stores your full bank card number or PIN. All financial transactions are processed through secure third-party payment gateways.
2 How your information is used
Under jea7's privacy policy, collected data is used only for specified purposes. We never use your information for anything beyond what is necessary.
- Account Management: Your information is used to complete registration, login, and identity verification.
- Payment processing: Financial information is required to securely process deposit and withdrawal transactions.
- Customer support: Your contact details are used to resolve issues and provide support.
- Security guarantee: Technical data is analyzed to prevent fraud and unauthorized access.
- Promotional communications: With your consent, we'll keep you informed about new offers and bonuses; you can withdraw this consent at any time.
- Legal Obligations: Your data may be used to comply with applicable laws and meet regulatory requirements.
- Service Improvement: Usage data is analyzed to improve the user experience.
Our commitment: jea7 never sells your data to advertisers or data brokers. Your information is used solely to provide you with our services.
3 Data sharing & third parties
Jea7 is very careful about sharing your data with third parties under our privacy policy. Limited information may be shared only in the specific circumstances outlined below:
- Payment providers: Necessary information is shared with payment services such as Mobile Banking, Nagad, and Rocket to process transactions. These providers maintain their own privacy policies.
- Identity verification services: Limited data may be shared with approved verification services as part of the KYC process.
- Legal Authorities: Data may be disclosed to relevant authorities in response to valid legal orders or court directives.
- Technology partners: Trusted technology partners who support platform operations may access data under contractual obligations.
Important: Your data is not shared with any third parties beyond those listed above. All partners are required to comply with our privacy standards.
4 Cookies & tracking technologies
We use cookies and similar technologies when you use the jea7 website. Their use is explained below in accordance with this privacy policy:
| Cookie types |
Purpose |
Controls |
| Essential cookies |
Login sessions, security tokens, language preferences |
Cannot be disabled |
| Functional cookies |
Remembering user preferences |
Optional, can be disabled |
| Analytics cookies |
Site Usage Statistics |
Optional, can be disabled |
| Marketing Cookies |
Displaying relevant advertisements |
Optional, can be disabled |
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may affect certain site features.
5 Data protection methods
Jea7 follows industry-leading standards to protect your personal data. The following security measures are in place as part of our privacy policy:
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption. When you see the padlock icon in your browser, your connection is secure.
- Two-factor authentication (2FA): Two-factor authentication is available for added security at login.
- Encrypted Storage: All sensitive data stored on our servers is kept in encrypted form.
- Firewall & DDoS protection: Advanced firewall and intrusion prevention systems are active around the clock.
- Regular security audits: Regular security audits are conducted by independent third-party experts.
- Staff training: jea7 staff receive regular data protection training and are bound by strict confidentiality agreements.
Your Role: We ensure the highest level of security, but keeping your account password strong and not sharing it with anyone is your own responsibility.
6 Your Rights
Under jea7's privacy policy, you have the following rights over your personal data. Contact our support team to exercise any of these rights.
- Right to access your data: You can request to know what information we hold about you.
- Right to Rectification: You may submit a request to correct any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to restrict processing: You may request that the use of your data be restricted in certain circumstances.
- Right to data portability: You can request that your data be provided in a specific format.
- Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
Jea7 will respond within 30 days of receiving any rights request. For complex cases, this may take longer, but you will be notified accordingly.
7 Data retention period
Jea7 does not retain your data longer than necessary. Retention periods vary by data type in accordance with our privacy policy:
- Account Information: Kept for legal purposes while the account is active and for up to 5 years after closure.
- Transaction Information: Retention of up to 7 years is mandatory under financial regulations.
- KYC Documents: Retained for up to 5 years after account closure.
- Log Files: Technical logs are typically deleted after 90 days.
- Marketing Information: You will be removed from the marketing list as soon as you opt out.
8 Children's Privacy
Jea7 is an adult betting platform. In accordance with our privacy policy, we do not collect or store data belonging to anyone under the age of 18.
- Age is verified at registration and minors are not permitted to create an account.
- Any data inadvertently collected from a child is deleted immediately.
- If you suspect a minor is using an account, please notify our support team immediately.
For Parents: If your child attempts to access jea7, we recommend using parental control software or browser filters. You're also welcome to contact us and we'll be happy to help.
9 Privacy Policy updates
Jea7 may update this privacy policy when necessary. If changes are made:
- The updated policy will be published on this page with a new effective date.
- For significant changes, a notification will be sent to your registered mobile number or email.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.
10 Contact & Complaints
For any privacy-related questions, requests, or complaints, please contact jea7's Data Privacy Team. We take all requests seriously.
- Email: [email protected]
- Live Chat: Available 24/7
- Initial response: within 48 hours
- Full Resolution: Within 30 Days